24/7 Emergency Assistance

Accidents and illnesses do not respect office hours or convenient moments, and Liberty recognises that customers need the facility of 24/7 assistance. We have therefore teamed up with Global 24  to provide emergency assistance to our A&H customers, whatever their situation and wherever they may be.

As a specialised emergency assistance company with a sole focus on A&H, Sydney-based Global 24 has a long history of providing emergency assistance programs to the insurance industry. The Global 24 round-the-clock call centre provides specialised assistance for all medical, travel, and security emergencies.

Through Global 24, Liberty’s clients have direct access to medical advice and a large network of medical centres and hospitals across the South-East Asian region and globally. Clients also benefit from efficient emergency travel arrangements (fast re-ticketing and access to available seats).