Work With Us

Work With Us

A global company with dedicated staff who strive to be the best in their field

Have you considered a career in insurance? It’s not only for those with underwriting experience or actuarial qualifications - you’d be surprised at the broad spectrum of skills, abilities and qualifications that are valuable in the insurance world.

At Liberty Specialty Markets, we are always on the lookout for quality people with a legal, engineering, business, finance, environment, or construction backgrounds; people who understand sales and marketing, know how to build and maintain relationships with clients, and have an instinct for delivering excellent client service.

We are unusual in having a high staff retention rate: people join us, and they stay. But that doesn’t mean they get stuck. There are many career and personal development opportunities to take advantage of while working with Liberty, including opportunities for promotion, lateral movement, transfers and travel. It’s a bit like a large family firm, and the professional and social bonds that you create are genuine.

Liberty opened in Sydney in 1999, and today employs more than 350 staff in Brisbane, Melbourne, Adelaide, and Perth, as well as Hong Kong, Singapore and Kuala Lumpur. Our combined turnover (gross written premiums) exceeds US$400 million annually.

The benefits of working for a global organisation like Liberty are significant. If you think you have what it takes to work hard, strive to be the best and be a part of Liberty’s exciting future, we urge you to apply now for one of our current vacancies.

Current Vacancies

Senior Claims Specialist - Property | Sydney

Location: Sydney

Job Type: Full Time

Job Area: Claims

Applications Close: 31 Jul 2019

Liberty Specialty Markets, offers specialty and commercial line insurance and reinsurance across Asia Pacific. 

Find out what it takes to be part of a global Fortune 100 company that exists to help people embrace today and confidently pursue tomorrow.

  • Global company.
  • Competitive salary and benefits.
  • Career development opportunities.
  • Team-work culture.
  • Challenging & Diverse claim portfolio.

Key responsibilities

  • Pro-actively handle a book of specialty lines property, energy and construction claims across Australia throughout the entire claim life cycle;
  • Managing complex claims including class actions and multi defendant contractual claims;
  • Interpreting policy coverage and determining if coverage applies to claims submitted and managing complex indemnity positions;
  • Participating directly in mediation and arbitration settlements where necessary and arranging expeditious and economical claim settlements;
  • Ensuring that internal and external stakeholders and Liberty clients consistently receive a high level of claims service that differentiates Liberty from its competitors;
  • Working closely with the underwriting and risk engineering departments to promote Liberty’s “integrated business unit approach” and ensure seamless delivery of underwriting and claims management services;
  • Managing performance of external service providers;
  • Ensuring all compliance obligations are met and participate in claims audits when required.

Qualifications and Soft Skills

  • 5+ years significant previous claims management experience in the Insurance or Legal industry essential;
  • Extensive experience in successfully investigating and managing high value and complex claims;
  • A high level of communication and influencing skills;
  • Tertiary qualifications in Insurance, Legal, Business or Engineering discipline desirable;
  • Exceptional ability at developing effective relationships;
  • A very sound work ethic;
  • Sound knowledge of the Insurance Contracts Act and demonstrated ability to understand and apply legal principles to the management of claims;
  • Excellent working knowledge of PC based systems and applications such as Outlook, Microsoft Word, Excel, PowerPoint and database systems for managing contacts, schedules and calendars is required.

What Next?

Does this role sound like you or know someone great? If so, then we would love to hear from you.

We care about your privacy and the protection of your information. Click here for our Privacy Policy. By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period of up to 5 years and that we may contact you about relevant employment opportunities with the Liberty Mutual Group.

Why Work at Liberty?

Well, that depends on your outlook and what’s important to you. You decide.

Reward and recognition

  • Competitive salary
  • Salary packaging options
  • Annual short-term incentive program (permanent staff)
  • Generous health and medical insurance coverage in Asia
  • Life insurance, Total Permanent Disability and Salary Continuance insurance in Australia
  • Liberty Star Award staff recognition program
  • Generous paid parental leave (over and above legislated requirements)
  • Hospital excess reimbursement for staff and their family members in Australia
  • Liberty Employee Assistance Program (confidential counselling service)
  • Annual free flu vaccination and skin checks.

Career development

  • Sophisticated induction program
  • Robust technical and non-technical training
  • Development planning and objective setting
  • Promotion from within
  • Internal advertisement of career opportunities
  • External Study Program including study leave options and financial assistance
  • Travel, transfer and secondment opportunities
  • Project work and overseas audit assignments
  • Management and leadership development program
  • Fast-growing global company with Asia Pacific offices in Sydney, Melbourne, Brisbane, Adelaide and Perth, as well as Singapore, Hong Kong, and Malaysia.

Our Workplace Culture

At Liberty, we take a long-term view, and part of that is building real relationships, both internally, with colleagues, and externally, with our clients and brokers. A culture of teamwork underpins everything we do at Liberty.

Liberty’s leadership team has the stability, experience and foresight to steer us through the ups and downs of the financial cycle, while empowering staff to focus on market relevance and delivering quality customer service.

Experience and stability – it’s what draws us together, and what sets us apart. Our parent company, Liberty Mutual, has been helping people live safer, more secure lives for over a century, and Liberty International Underwriters is proud to be a part of that tradition.

Our nominated charities align themselves with this philosophy and all Liberty employees are actively encouraged to ‘do their bit’ for these and other charities. All staff receive one day of paid leave per year to allow them to give back to the community.