Accident & Health

Accident & Health

Liberty provides a customer-focused range of corporate Accident & Health (A&H) insurance products and services designed to inform, assist and protect people and their companies at home in Australia and abroad.

These benefits are made available through our Corporate Travel and Group Personal Accident and Sickness products to a wide range of industries and entities, including companies, schools, universities, clubs and membership organisations. We are also able to provide full medical benefits for Australian employees overseas on assignment (‘expat’ cover) or foreign workers of Australian companies who are based in Australia (‘inpat’ cover).

Our flexible approach allows us to provide streamlined, straight-forward insurance protection and tailored bespoke solutions as required. Our underwriting appetite and rates are consistent and we offer customers the simplicity and convenience of a ‘one-stop shop’ for assistance and claims.

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Corporate Travel

Our Corporate Travel product is designed for the business traveller. Underpinned by comprehensive pre-, post- and during travel medical and security assistance, it incorporates a range of extra benefits that make this a stand-out product in the market.

At a glance:

  • 24/7 cover
  • Medical assistance
  • Baggage loss
  • Cancellation of travel
  • Personal Accident and Sickness cover
  • Kidnap & ransom
  • Rental car excess
  • Alternative employee cover
  • Extra-territorial Workers’ Compensation.
Get in touch with an Underwriter
Jack Brownlow - Senior Underwriter, Accident & Health

Jack Brownlow

Senior Underwriter, Accident & Health
T: +61 3 9619 9820

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Marcus Ellard - Senior Underwriter, Accident & Health

Marcus Ellard

Senior Underwriter, Accident & Health
T: +61 7 3235 8807

Email Profile

Murray Anderson - Assistant Vice President, Accident & Health

Murray Anderson

Assistant Vice President, Accident & Health
T: +61 3 9619 9853

Email Profile

Natasha Higgins - Senior Underwriter, Accident & Health

Natasha Higgins

Senior Underwriter, Accident & Health
T: +61 2 8047 3302

Email Profile

Richard Todd - Vice President, Accident & Health

Richard Todd

Vice President, Accident & Health
T: + 61 2 8298 5984

Email Profile

Group Personal Accident and Sickness

Our standard Group Personal Accident and Sickness product is far from standard in scope. We are in the business of protecting people from unexpected events, and we have tailored our product to give customers maximum reassurance with the minimum of fuss.

At a glance:

  • 24/7 cover
  • Accidental death and capital benefits
  • Weekly income replacement following injury and sickness
  • Bone fracture benefits
  • Dental benefits
  • Non-Medicare medical benefits (where allowable under law)
  • Other flexible options include cover for accidents sustained during sporting and educational activities, voluntary work and journeys.

 

Get in touch with an Underwriter
Jack Brownlow - Senior Underwriter, Accident & Health

Jack Brownlow

Senior Underwriter, Accident & Health
T: +61 3 9619 9820

Email Profile

Marcus Ellard - Senior Underwriter, Accident & Health

Marcus Ellard

Senior Underwriter, Accident & Health
T: +61 7 3235 8807

Email Profile

Murray Anderson - Assistant Vice President, Accident & Health

Murray Anderson

Assistant Vice President, Accident & Health
T: +61 3 9619 9853

Email Profile

Natasha Higgins - Senior Underwriter, Accident & Health

Natasha Higgins

Senior Underwriter, Accident & Health
T: +61 2 8047 3302

Email Profile

Richard Todd - Vice President, Accident & Health

Richard Todd

Vice President, Accident & Health
T: + 61 2 8298 5984

Email Profile

24/7 Emergency Assistance

Accidents and illnesses do not respect office hours or convenient moments, and Liberty recognises that customers need the facility of 24/7 assistance. We have therefore teamed up with Fullerton Health Group (Fullerton) to provide an emergency assistance  to our A&H customers, whatever their situation and wherever they may be.

As a specialised emergency assistance company with a sole focus on A&H, Sydney-based Fullerton has a long history of providing both emergency assistance programmes to the insurance industry. The Fullerton 24/7 call centre provides specialised assistance for all medical, travel and security emergencies.

Through Fullerton, Liberty’s clients have direct access to medical advice and a large network of medical centres and hospitals across the South-East Asian region and globally. Clients also benefit from efficient emergency travel arrangements (fast re-ticketing and access to available seats).

What to do in a crisis

If a medical or other emergency occurs during a journey, Liberty’s clients have round-the-clock access to our emergency assistance provider, Fullerton Health Group (Fullerton). This emergency assistance service is available anytime, anywhere in the world, and does not incur extra fees.

In an emergency, call Fullerton reverse charge +61 2 9299 5390.

This reverse charge facility is available 24/7 from more than 60 countries and means that no upfront payment will be required (with the exception of some public phones which may require a coin/card deposit to get a dial tone).

Making a claim

If you’d like to make a claim, please download and complete a claim form and send it to:

Email: liberty@csnet.com.au

Fax: +61 2 8256 1775

To make an enquiry, please call +61 2 8256 1770.

We will need written proof of loss in order to consider any claim under the policy. This includes originals (or certified copies) of all documentation, including certificates, receipts and other relevant information. Please note that if we do not receive the appropriate documentation in the format we require, the claim settlement may be delayed.

Be prepared for an emergency

Scan the codes below to save the contact details of our emergency assistance and claims provider on your phone, before a crisis happens.

Emergency assistance provider: Claims provider: