Current Vacancies

Claims Specialist – Accident & Health

Location: Sydney

Job Type: Contract

Job Area: Claims

Applications Close: 31 Oct 2020

Liberty Specialty Markets offers specialty and commercial line insurance and reinsurance across Asia Pacific.
Find out what it takes to be part of a global Fortune 100 company that exists to help people embrace today and confidently pursue tomorrow.

  • 12 month contract opportunity.
  • Team-work culture.
  • Global organisation.

Key responsibilities

  • Act as a referral point for our external claims and assistance providers, ensuring claims are managed in line with Service Level Agreements and Liberty’s Claims Value Proposition
  • Using strong technical skills and prior customer service experience to deliver a superior claims experience to Liberty customers
  • Providing timely instructions to external service providers with respect to coverage, investigation and ultimate settlement of claims
  • Manage the overall quality and performance of external service providers
  • Participate in the coordination and execution of third party claims audits
  • Assist in updating and maintaining claim documentation, standards and procedures
  • Undertake thorough review of claims data and report on findings within the organisation
  • Ensure that internal and external stakeholders and Liberty clients consistently receive a high level of claims service that differentiates Liberty from its competitors.
  • Provide information to management on the existence or development of critical losses
  • Work closely with other business lines in raising the Liberty profile and assist in account retention and new business opportunities

Qualifications and Soft Skills

  • Minimum of 5 years of previous claims management experience in Accident & Health. Previous exposure dealing with third party providers is highly desirable
  • Sound knowledge of the General Insurance Code of Practice and Insurance Contracts Act and demonstrated ability to understand and apply legal principles to the management of claims
  • Highly proficient relationship building skills
  • High level of attention to detail
  • Strong verbal and written communications skills with sound business acumen abilities
  • Excellent working knowledge of PC based systems and applications such as Outlook, Microsoft Word, Excel, PowerPoint and database systems for managing contacts, schedules and calendars is required
  • Tertiary qualifications in a related discipline would be desirable

What Next?

If you believe you can make a positive contribution to our team and want to be part of Liberty’s exciting future we would love to hear from you.
Please click APPLY NOW and attach your resume.
 
Agencies – We’ve got this covered!

We care about your privacy and the protection of your information. Our Privacy Policy is available at https://www.libertyspecialtymarketsap.com/footer/privacy-policy/. By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period relevant for the purpose it was collected or required by legation and that Liberty’s may contact you about relevant employment opportunities with the Liberty Mutual Group. Please contact us immediately if you do not wish to proceed

Senior Claims Specialist

Location: Sydney

Job Type: Permanent

Job Area: Claims, PFR

Applications Close: 31 Oct 2020

Liberty Specialty Markets, offers specialty and commercial line insurance and reinsurance across Asia Pacific.

Find out what it takes to be part of a global Fortune 100 company that exists to help people embrace today and confidently pursue tomorrow.

  • Global company.
  • Competitive salary and benefits.
  • Career development opportunities.
  • Team-work culture.


Key responsibilities

  • Pro-actively manage a book of Professional and Financial Risk (PFR) claims, the focus will be on Cyber, D&O, Construction and PI. Manage these claims through the entire claim life cycle;
  • Conduct investigations, recommend adequate reserves, monitor, document, and settle/close claims in an expeditious and economical manner within prescribed authority limits;
  • Build sold working relationships and collaborate with internal stakeholders, legal professional and brokers, reinsurers and external service providers;
  • Participate directly in mediation and arbitration settlements;
  • Participating in audits as required;
  • Team orientated who contributes actively to team goals and works effectively with others;
  • Ensuring all compliance obligations are met.


Qualifications and Soft Skills

  • Preferably a Bachelor of Laws Degree with around 5 years post admission experience (or tertiary qualifications in Insurance, Business, Finance or other related discipline).
  • Significant previous professional and financial risks claims management experience in the Insurance or Legal industry essential, ideally with some experience in cyber Significant experience in successfully investigating and managing highly complex liability claims.
  • Ability to undertake contentious dialogue whilst maintaining a customer focused outlook;
  • Independent thinker with strong decision-making skills
  • Solution oriented with a strong commercial acumen
  • High level of communication and influencing skills required.
  • Have excellent written and oral communication skills with ability to interact at all levels.
  • Have well developed investigative and research skills.

 

What Next?

If you believe you can make a positive contribution to our team and want to be part of Liberty’s exciting future we would love to hear from you.

Please click APPLY NOW and attach your resume.
 
Agencies – We’ve got this covered!

We care about your privacy and the protection of your information. Click here for our Privacy Policy. By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period relevant for the purpose it was collected or required by legation and that Liberty’s may contact you about relevant employment opportunities with the Liberty Mutual Group. Please contact us immediately if you do not wish to proceed.

Underwriter, Professional & Financial Risks | Melbourne

Location: Melbourne

Job Type: Permanent

Job Area: Professional & Financial Risks

Applications Close: 30 Sep 2020

Liberty Specialty Markets (LSM) offers specialty and commercial line insurance and reinsurance across Asia Pacific.
Find out what it takes to be part of a global Fortune 100 company that exists to help people embrace today and confidently pursue tomorrow.

  • Team-work culture.
  • Global company.
  • Competitive salary and benefits.
  • Career development opportunities.

Liberty Specialty Markets is recruiting an Underwriter with a focus on PI and D&O, to join our expanding Professional and Financial Risks (PFR) team in our Melbourne. We are looking for someone who wants to make a positive contribution to our team, and who believes in and thrives on collaboration. At Liberty, we invest in our people and want someone to join our team that sees themselves having an exciting future here.

Key responsibilities

  • Establishing and maintaining strong relationships with the broker community;
  • Providing a high level of underwriting service to brokers that will differentiate Liberty from other competitors;
  • Reviewing, rating and underwriting new business and renewal business by reviewing and negotiating policy terms/conditions including manuscript wording;
  • Fostering cross marketing opportunities and working closely with internal departments to deliver a complete service;
  • Liaising closely with other product line underwriters, and claims teams in order to provide top level customer service;
  • Participating in audits as required;
  • Contributing to an effective team environment by interacting professionally with all team members and providing development, support and assistance as required.

About you

  • A minimum of 5 years, financial lines related underwriting experience in similar or related classes of business with a background in Professional Indemnity and Directors & Officers Liability preferred.
  • Knowledge and demonstrated experience of underwriting concepts, practices, procedures and techniques, including, but not limited to coverage issues, product lines, marketing, and product competition within the marketplace.
  • Highly proficient relationship building skills.
  • Strong teamwork philosophy and capability – within own team and across the organisation.
  • Strong verbal and written communications and organisational skills.
  • Strong negotiation, analytical and decision making skills.
  • Tertiary qualifications in Insurance, Business or Finance or related discipline desirable.

What’s Next?

If you believe you can make a positive contribution to our team and want to be part of Liberty’s exciting future we would love to hear from you.

Please click APPLY NOW and attach your resume.

Only candidates with full working rights in Australia may apply.
 
Agencies – We’ve got this covered!

We care about your privacy and the protection of your information. Click here for our Privacy Policy. By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period relevant for the purpose it was collected or required by legation and that Liberty’s may contact you about relevant employment opportunities with the Liberty Mutual Group. Please contact us immediately if you do not wish to proceed.