Claims team

Our claims team members have high authority so they can make decisions locally in the interest of your claim. They also work together as one integrated claims team, able to access formidable global resources and share understanding.

Li Sa Chan

Claims Manager, Casualty

Singapore

Phone:+ 65 6622 9158
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Kenneth Wan

Casualty Claims Manager, North Asia

Hong Kong

Phone:+852 3655 2631
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Jonathan O'Riordan

Claims Recovery Manager - Asia Pacific

Sydney

Phone:+61 2 8298 5894
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James Thomas

Vice President & Technical Claims Manager, Professional & Financial Risks - Asia Pacific

Sydney

Phone:+61 2 8298 5937
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Gemma Cooper

Claims Manager, Professional & Financial Risks

Perth

Phone:+61 8 6188 9523
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Francis Row

Technical Claims Manager, Property

Sydney

Phone:+61 2 8298 5820
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Emily Lie

Claims Manager, Workers Compensation

Singapore

Phone:+65 6622 9208
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Denise Pong

Professional & Financial Risks Claims Manager - North Asia

Hong Kong

Phone:+852 3655 2686
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Ben Woodbridge

Claims Manager, Energy Property & Construction

Sydney

Phone:+61 2 8298 5939
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Margaret Dewes

Claims Manager, Marine

Sydney

Phone:+61 2 8070 2901
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Nathan McLellan

Vice President, First Party Claims - Asia Pacific

Sydney

Phone:+61 2 8298 5944
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Yvonne Yap

Senior PST Specialist, Claims

Kuala Lumpur

Phone:+60 3 2082 4028
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Key teams

Leadership team

Our success is due primarily to our people; top quality, experienced individuals who have a deep understanding of the markets in which they operate.
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Underwriting team

You’ll find us knowledgeable and experienced, and with our technical and commercial approach, we’re able to tailor solutions to your needs.
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Risk engineering team

Our in-house team of Risk Engineers offers specialised resources to our insureds to help them reduce their risk exposures.
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