While it’s not possible to always prevent a crisis, a business can be prepared for one.
Liberty’s Crisis Management insurance products are designed to provide financial protection and assistance in the event of a product recall and malicious product tampering event or a product withdrawal.
Our experienced Crisis Management team includes a dedicated underwriter based in Singapore, providing comprehensive coverage solutions which can be further tailored with additional covers to protect clients from real-world exposures. If a client has a unique need, we are always willing to take the time to tailor a cover to suit.
In the event of an incident, our clients have access to a panel of specialist crisis consultants who can provide advice and guidance on the appropriate crisis response. We can respond quickly and effectively to minimise the impact on your client's brand and operations.
Liberty Recall Monitor
Liberty publishes a regular email newsletter, Recall Monitor, to help brokers and clients keep abreast of the latest Australian product recalls, their locations and their causes.
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Liberty crisis consultants
Intelligent Risks Pty Ltd
Intelligent Risks was established in early 2001 and has grown into a market-leading security, risk, due diligence and crisis management advisory firm. Intelligent Risks support large multinational clients, government agencies worldwide, and leading Australian firms by delivering outcomes that build on best practice and which are adapted to clients’ requirements and capabilities.
The team is led by Neil Fergus who has many years of experience managing crisis events including product recalls, extortion, and malicious product tampering for both the corporate and government sectors.
HACCP Australia
HACCP Australia is a private company based in North Sydney, with staff located in Brisbane, Melbourne, Hong Kong & London. They have over fifteen years of involvement with the insurance industry in responding to clients' pre-incident and response requirements. They have been in the food technology business for over twenty years, and have many years of "on the factory floor" experience. This extensive experience and knowledge make HACCP Australia one of the most experienced Crisis Management consultants in Australia and a significant addition to the value and expertise our clients can access.
Accidental Contaminations are historically the most common type of claim under a Contaminated Products policy. Being able to provide access to the expertise and experience of HACCP Australia in the event of an incident will help clients better handle these incidents. As part of Liberty's overall risk management approach, the services provided by HACCP Australia are not restricted to incident response - they can also be used before a crisis, in order to help minimise the chance of a problem occurring in the first place!
As one of the most experienced crisis management consultancy firms in Australia, access to HACCP Australia adds significant value for Liberty’s clients.
SE24
Kidnap, Ransom & Extortion
SE24 consultants have extensive experience in the field of kidnap prevention and response. They are based throughout the three main geographical hubs: Europe, Asia-Pacific and the Americas.
Well-versed in the intricacies of local cultures and fluent in their languages, SE24 consultants help ensure a high degree of expertise and communication when attending to clients. The team also offers expert assistance in the related specialist support services: crisis management; crisis communications; government and law enforcement liaison; and trauma management.
Our Crisis Management specialists
Click below to find contacts from across our Asia Pacific business.
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